2019 Corporate Social Responsibility Report 

  1. Preface      

Shandong Pingyin Fengyuan Carbon Co., Ltd., as a company with a sense of social responsibility, keeps not forgetting the social responsibilities that the company should bear while developing and growing, and insists on achieving a win-win concept for society, employees, customers and investors , To promote the coordination, harmony and sustainable development of enterprises and society. 

Excellent enterprises cannot do without the support of excellent talents. Fengyuan always puts talent training and respect for talents at the top of the company's development, and strives to create a harmonious and dynamic talent training environment. We actively pursue the talent concept of "people-oriented, only talents are used", set up a stage for all kinds of talents to fully display their talents, and share the results of corporate development with employees, truly forming a benign mechanism for the development of talents and the company. At the same time, we actively advocate the concept of "happy work and happy life". During the rapid development of the company, we vigorously advocate a happy and happy attitude, fully create a good environment, healthy and harmonious atmosphere, and continue to create corporate harmony and contribute to social harmony. A strength; through various public welfare activities, participate in public undertakings, assume social responsibilities, strengthen responsibilities to people, responsibilities to the environment, and responsibilities to society and the country, and continue to participate in various charities with gratitude all the time, Strive to build a happy enterprise with a sense of social responsibility. 

2. Company Profile 

Shandong Pingyin Fengyuan Carbon Co., Ltd. was founded in 1994 and is a professional manufacturer of carbon products with a history of more than 20 years. The company covers a total area of ​​69,700 square meters and a building area of ​​26,000 square meters. There are 340 cadres and employees, including 65 management and professional technicians, and more than 20 people with intermediate and senior titles. The company currently has one molding workshop and two calcination workshops. One and two roasting workshops, with an annual output of 110,000 tons of preliminary anodes.

The company has always adhered to the business philosophy of "market-oriented, customer-centered, quality for survival, and reputation for development", adheres to the development tenet of "winning by quality and establishing a business with precision", and invested a lot of money in the production of pre-baked anodes. Technology research and development to continuously meet the needs of the market.

The company has been operating well in recent years, with stable product quality, and has consistently ranked among the best in the quality ranking of Weiqiao Aluminum Plant. In 2019, Fengyuan Company produced and sold a total of 145,000 tons of pre-baked anode carbon blocks, with a sales income of 450 million yuan and a profit and tax of 35 million yuan.

3. Product Service 

1. Fengyuan Carbon has a sound after-sales service system and strictly implements the "Customer Service Management System"; the company has established a 24-hour standby system for technical and after-sales service personnel based on the principles of honesty and trustworthiness and customer satisfaction. Sales and technical personnel anytime, anywhere Solve customer problems; provide free technical services when customers have technical service requirements, and establish a customer complaint management mechanism. 

2. The company regularly conducts customer satisfaction surveys in the form of visits or questionnaires, strengthens improvement and adoption of customer requirements and suggestions, and regularly checks and analyzes customer satisfaction. 

 3. In order to strengthen quality management and improve corporate efficiency; enhance customer confidence, expand market share and improve corporate image, the company has passed four system certifications: quality system, occupational health and safety management system, environmental management system, and energy management system. Because of the reliable product quality and excellent after-sales service, our company's products are well received by customers. The company's "Longshan" brand trademark was recognized as "Famous Trademark in Shandong Province" by Shandong Administration for Industry and Commerce in 2007, and as "Famous Trademark in China" by the Trademark Office of the State Administration for Industry and Commerce in December 2012. The company has been rated as a provincial and municipal "contract-honoring and trustworthy" enterprise all year round.

4. There are zero negative information or reports on product or service quality. 

4. Responsibility to supply chain partners 

 1. Safeguard the legal rights and interests of enterprise property owners and treat all property owners equally. 

2. Fulfill creditors' promises and arrange corresponding measures to protect the interests of creditors. 

3. Purchasing responsibility system and policy. The person in charge of procurement is responsible for the quality of suppliers and purchased products, and promptly proposes a procurement plan according to production needs. The company reviews and agrees to sign a procurement contract and arranges product purchase inspection in accordance with the procurement contract. Only those who pass the inspection can enter the site, and those who fail the acceptance The materials must be resolutely required to return or replace the product. 

4. To protect suppliers, the company strictly pays to suppliers in accordance with the purchase contract, and legally protect the rights and interests of suppliers. Happy cooperation with the supplier and the trust of the supplier. 

Five, take responsibility for integrity 

1. Law-abiding and honesty 

1.1 Comply with laws and regulations, social ethics, business ethics and industry rules. The company insists on operating in accordance with the law, honesty and trustworthiness. In business, model compliance with laws and regulations, social ethics, business ethics and industry rules, pay taxes in full and on time, faithfully perform contracts, abide by business credit, and oppose unfair competition; earnestly control product quality and improve product technical service levels, and work hard Provide the society with high-quality, safe, scientific and reliable products and technical services, and obtain the trust and recognition of our customers; ensure production safety, strive to provide employees with a safe, healthy and hygienic working and living environment, ensure employee occupational health, and comply with laws and regulations And social ethics, business ethics and industry rules, no negative information of major violations of laws and regulations. 

1.2 Oppose unfair competition and prevent corruption in business activities. External companies win customer satisfaction with first-class products and technical services, carry out internal party conduct and clean government building activities, and eliminate corruption in business activities. 

 2. Integrity management and service. Establish the concept of honest operation and a system to ensure honest operation. The company raises the concept of integrity of employees from the ethical category, and promotes the importance of integrity to the survival of the company and the significance of enhancing the personal charm of employees. When restricting employees from the legal scope, dishonest companies will inevitably fail to abide by the law. Promote corporate integrity in terms of supervision, including statistics on contract performance and customer return visits. 

3. Disaster relief and charitable donations. Status of carrying out disaster relief and charitable donation activities. The company actively carried out various disaster relief and charitable donation activities, especially the 100% employee participation rate in the Wenchuan earthquake charity donation activities.

6. Establish a trade union 

In order to promote the construction of the trade union and enhance the welfare of the employees and enrich the spare-time life of the employees, the Shanghai company established a trade union committee; rationally set up the organizational structure, membership conditions and obligations and benefits; so far, all employees of the company have joined the trade union voluntarily; Stable and harmonious labor relations are essential to safeguard the legitimate rights and interests of employees, and it also promotes the company's corporate culture. 

7. Responsibility for environmental protection and occupational health and safety 

1. Environmental management aspects 

1.1 Fengyuan Company has passed environmental management system certification and strictly abides by relevant environmental protection laws and regulations, and regularly conducts three-waste monitoring. 

1.2 The environmental impact assessment was carried out in accordance with the requirements of laws and regulations. 

1.3 Since the establishment of the factory, there has been no negative information on environmental protection violations. 

2. Occupational health and safety aspects 

2.1 The Shanghai company has passed the occupational health and safety management system certification and strictly abides by the relevant laws and regulations of occupational health and safety, and has made an occupational health hazard declaration.

2.2 The company has passed the national safety production standardization level three enterprise certification, and obtained the safety production standardization level three enterprise certificate. 

 2.3 The annual safety training plan formulated this year has been implemented, and the safety awareness of employees has been further strengthened. 

2.4 The annual physical examination for all on-the-job occupational diseases, and no abnormality was found in all physical examination items of employees. 

2.5 Since the establishment of the factory, there has been no negative information about occupational health and safety violations. 

2.6 All special equipment has passed the annual inspection. 

3. The investment of safety production and environmental protection funds in 2019. In 2019, a total of more than 1.5 million yuan was invested in safety production and environmental protection funds to carry out continuous improvement and management plans. For example, the installation of black dust collection equipment for the preparation workshop played a good role in ventilation and dust removal to prevent dust from causing employees To ensure the safety of employees, install isolation nets in the roasting workshop.  4. Carry out occupational health and safety management activities. In order to further strengthen the company’s employees’ ideological understanding of safe production work, improve the company’s safety management level, enhance the employees’ safety awareness and self-protection capabilities, and strengthen the company’s safety awareness, resolutely prevent accidents and ensure the company’s scientific development, Safety development; every year, all workshops and department personnel of the company carry out fire fighting exercises. The company’s safety engineers explained to employees the use of fire extinguishers, fire extinguishing methods, and the docking and holding of fire hoses and water guns. The employees have all experienced personally. It embodies the fire protection policy of "prevention first, combined prevention and elimination", and inculcates the awareness of group prevention and governance. 

8. Looking forward to 2020 

1. Improve the construction of a scientific and technological innovation system. Adhere to the establishment of an independent intellectual property system and strengthening of the company’s own technological innovation capabilities, adopt independent innovation, integrated innovation, introduction, digestion, absorption and re-innovation, industry-university-research cooperation research and other methods, and focus on the research and development of industry-leading modern advanced technologies and national science and technology research plans Projects, enhance the development level of science and technology projects, transform the company’s resource advantages and industrial base advantages into actual technical and economic advantages, and enable technological innovation to provide strong technical support for the company’s sustainable and healthy development. 

2. Caring for the comprehensive and healthy development of employees. Adhere to caring for employees, relying on employees, and uniting employees, the company will further improve the employee compensation system, and comprehensively improve employees’ living standards; actively carry out employee education and training and skill improvement activities to improve employees’ learning enthusiasm and professional quality; broaden corporate democratic management to ensure employees’ legality Rights and interests; strengthen assistance and relief work and provide practical assistance to disadvantaged groups. 

3. Energy saving and consumption reduction and strengthening environmental governance. Vigorously promote advanced, energy-saving and efficient technical equipment and processes, improve energy-saving organization and management, and focus on building resource-saving and environment-friendly enterprises.

4. Always adhere to the environment and occupational health and safety policy: energy saving, environmental protection, health and safety. Compliance with rules and disciplines, prevention first. Full participation and continuous improvement. 

5. Give back to the society to achieve a win-win situation for local enterprises. Continue to promote the development of enterprises and create more employment opportunities for the society; increase support for social welfare undertakings, encourage mutual behaviors of love and help; focus on the development of local society, culture, education, health, and safety, and care for local vulnerable groups, and earnestly Promote social harmony. In the face of a sudden epidemic in 2020, the company organized epidemic prevention work as soon as possible, equipped employees with masks, and strictly disinfected them every day, and donated 100,000 yuan to the Red Cross Society of Pingyin County on January 31, 2020. Later, the company continued to organize party members to conduct donations.